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Contact Us


If you have a need that pertains specifically to you and your family's banking experience, please contact our Member Service Center during our available hours at the number below.

Member Service Center

(800) 444-4589 or (206) 440-9000


Monday – Friday 8:00am - 5:00pm

Online Chat

Monday – Friday 8:00am - 5:00pm

Lost/Stolen Card

Please contact Visa at the following
numbers to report your card
lost or stolen.

Debit card: (866) 876-0646

Credit card: (800) 237-6211

Mailing Address

Verity Credit Union
P.O. Box 75974
Seattle, WA 98175-0974

Fax Numbers

Proof of Vehicle Insurance: (206) 361-5347 or visit to upload insurance information.

(800) 716-1887 or (206) 361-5300

Are you a member of the media? If you have a media question for our team, please feel free to contact Heidi Cleveland.

If you have general inquiries about Verity Credit Union, please fill out the secure form below and one of our representatives will get back with you.

For account specific questions, please contact the Member Service Center, stop by a branch, email a representative through Online Branch or send us a message through Chat. Please do not enter your account number in the form below.

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