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Privacy Policy and Preferences

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read below for Verity's overall Privacy Policy and Online Privacy Policy

Verity Privacy Policy

What does Verity do with your personal information? The types of personal information we collect and share depend on the products and services you have with us. This information can include: 

  • Social Security Number and income
  • Account balances and payment history
  • Credit history and credit scores

All financial companies need to share members' personal information to run their every day business. Please view Verity's full Privacy Policy for when and how information is shared, and whether you can limit it. 


Privacy Preferences

Use this form to let us know your privacy preferences. One of our representatives will contact you within 2 business days to complete the process.  

*required fields 

CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Online Privacy Policy

Our online privacy practices

Keeping financial and personal information secure is one of our most important responsibilities. Verity Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

Secure transmissions

To ensure information remains confidential, Verity uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.

Email security 

Regular internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email. If you need to communicate specific information about your accounts electronically, please send us a secure message through Digital Banking. You can learn more about how to protect your information on our fraud and security page


Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted personal information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.

Linking to other sites

To provide you with easy access to information, Verity may provide links to other websites such as nonprofit organizations, government agencies, or local small businesses. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Verity does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Verity. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.

Google Analytics

Verity's website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics does not collect any personal  information about a user but uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may only transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Mobile app solutions

Verity Credit Union's mobile apps, including Digital Banking and the Verity credit card app, may periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.

When you use the Verity Credit Union mobile application to perform Zelle payments and similar funds transfers, you may authorize the credit union and its service provider to access your contact list names, email addresses and phone numbers on the mobile app and your mobile device to facilitate your transactions. We will always ask for your permission before accessing your contact data for these transactions.