What does Verity do with your personal information? The types of personal information we collect and share depend on the products and services you have with us. This information can include:
- Social Security Number and income
- Account balances and payment history
- Credit history and credit scores
Use this form to let us know your privacy preferences. One of our representatives will contact you within 2 business days to complete the process.
Our online privacy practices
Keeping financial and personal information secure is one of our most important responsibilities. Verity Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
To ensure information remains confidential, Verity uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Regular internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email. If you need to communicate specific information about your accounts electronically, please send us a secure message through Digital Banking. You can learn more about how to protect your information on our fraud and security page.
Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted personal information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.
Linking to other sites
To provide you with easy access to information, Verity may provide links to other websites such as nonprofit organizations, government agencies, or local small businesses. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Verity does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Verity. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.
Mobile app solutions
Verity Credit Union's mobile apps, including Digital Banking and the Verity credit card app, may periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.
When you use the Verity Credit Union mobile application to perform Zelle payments and similar funds transfers, you may authorize the credit union and its service provider to access your contact list names, email addresses and phone numbers on the mobile app and your mobile device to facilitate your transactions. We will always ask for your permission before accessing your contact data for these transactions.