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Identity theft can happen to anyone at any time, but there are steps you can take to protect yourself:

  • Dispose of sensitive documents securely. Be aware of anything that lists your address, account numbers, date of birth or Social Security number.
  • Keep all passwords secret and change them regularly.
  • Check your accounts regularly to ensure all the transactions are legitimate.
  • If someone calls you claiming to be with a financial institution or utility company, don’t provide your full account number. Some legitimate organizations may ask for you to confirm the last four digits of your Social Security number, but they shouldn’t ask you to provide your full number or account information. 
  • Be aware of email phishing scams. Be suspicious of any email with urgent requests for personal information, including account numbers, login credentials and Social Security numbers, unless the email was digitally signed. Also, don't click links in emails if you suspect the message might not be authentic; instead type the URL directly into your browser or call the company to verify.
  • Always ensure you are using a secure website when submitting sensitive information, including credit card numbers. To ensure you are using a secure web server and website, check for "https" at the beginning of the web address. 

If you do suspect identity theft, be sure to report it to Verity Credit Union and any other financial institutions you have accounts with. This includes deposit accounts, loans and credit cards. 


The FBI is reporting an uptick in the number of fraud schemes related to the COVID-19 pandemic. The FBI advises people to be on the lookout for the following:

  • Fake CDC emails: Watch out for emails claming to be from the Centers for Disease Control and Prevention (CDC) or organizations claiming to offer information about the virus. Do not click on any links or attachments you do not recognize. Also, be wary of websites and apps claiming to track COVID-19 cases worldwide. 
  • Phishing emails: Emails asking you to verify personal information in order to receive an economic stimulus check are likely fake and looking to steal your personal information. Government agencies are not sending unsolicited emails seeking private information in order to send you money. Phishing emails may also claim to be related to charitable contributions, general financial relief, airline carrier refunds, fake cures/vaccines and fake testing kits.
  • Counterfeit treatments or equipment: Be cautious of anyone selling products that claim to prevent, treat, diagnose, or cure COVID-19. Also, be aware of counterfeit products for sanitizing and personal protective equipment. 

If you have been the victim of financial fraud or identity theft, you can place a fraud alert on your credit report. To do so, call one of the following credit bureaus:

Placing a fraud alert on your credit report is free and remains active for 90 days. After that period, the alert can be renewed.

How to report identity theft to the Federal Trade Commission:
Use the FTC's online Complaint Assistant or call (877) 438-4338

How to report a lost, stolen or missing passport:

How to report misuse of your Social Security number:
Visit  or call (800) 772-1213

How to report income tax fraud:
Visit or call (800) 908-4490