HOW TO MAKE A LOAN PAYMENT
You have a loan with Verity—congratulations! When it comes time to make your loan payment, you have several options of how to do so:
Have your loan payment automatically deducted from an account at a financial institution of your choice. With automatic payments, you don’t have to worry about remembering to pay your bill and you know it will be received on time.
To set up automatic payments, fill out and return the automatic payment form. Please note it can take up to 10 days for the automatic payments to take effect.
Pay in Digital Banking
If you are making loan payments from your Verity account, or an account at another financial institution that you have linked to your Verity accounts, you can easily do so in Digital Banking. Just click "Make a loan payment" in the main menu. You can also do a simple transfer from a Verity account to a Verity loan to make your loan payment.
Pay online with a checking or savings account at another financial institution
If you’re interested in paying directly from a checking or savings account at another financial institution, you can do so for free online by clicking the “Make a Loan Payment Online” link. You will need to know the account and routing number for the account being used to make the payment. You will also need to know your Verity loan account number.
Pay online with a credit or debit card from another financial institution
If you’re interested in paying with a credit or debit card that was not issued by Verity, you can do so online by clicking the “Make a Loan Payment Online” link. Please note there is a $10 fee to pay this way and you will need to know your loan account number.
Bill Pay from another financial institution
You can set up your Verity loan payments through Bill Pay at another financial institution. To set up the payments, follow the Bill Pay instructions at your other financial institution. Please note you will need to know your loan account number and the payment will not post immediately, so plan to submit the payment in advance of the due date.
Over the phone via automated system
You can pay over the phone with our 24-hour automated system, using your card or account information at any financial institution. You need to know your loan account number in order to use the system, and all loan types (except credit cards) can be paid this way. To access the automated system, call Verity's main phone number and follow the prompts for loan payments. You can pay directly from a checking or savings account, using your account and routing number, for free. You can also make your payment with a debit or credit card for a $10 fee.
In person at a branch
You are always welcome to visit your nearest location and make a payment in person. If you do not have a Verity branch nearby, you can also visit another credit union location that participates in Shared Branching. Please note you will need to have photo identification and know your account number in order to use Shared Branching.
To find out your loan account number, refer to your loan documentation or statements. For security reasons, your full account number is not visible in Digital Banking.
If you need additional assistance, please contact the Member Service Center.