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Your Feedback in Action

VERITY – WHERE YOU TRULY MATTER

You spoke up. We listened. The following products and benefits are a direct result of member feedback.

  • Mobile Deposit – Use the Verity iPhone or Android app to make check deposits from your mobile device. 
  • Email receipts – Just completed a transaction in our branch? Choose from an emailed receipt, a paper receipt, or none at all. 
  • Reduced fees - Overdraft transfer from savings fee reduced to $5 and incoming domestic wire transfers are free.
  • Chat – Online help from an awesome Verity employee.
  • Check imaging ATMs – No more envelopes for deposits at select ATMs! Receive more detailed deposit receipts, including deposited check images.
  • Online Branch upgrade – Manage your money with budget categories, transaction descriptions, personal finance manager. Plus, discover new ways to send money with Popmoney.
  • Points on Plastic – Our debit and credit rewards program. Earn points for gift cards, travel and merchandise. 
  • Kid entertainment areas in branches – More offerings to keep Verity family friendly!
  • Updated funds availability policy – Enjoy faster access to your funds!
  • Longer drive-thru hours at the Northgate Branch – Open an hour earlier for those on the go!
  • Fewer emails to members – Consolidated communications to keep your inbox clutter-free. 
  • Updated branch signage – Clear hours of operations plus options to access your money if we're closed.

Your experience with Verity should be exceptional! If you have ideas for how we can improve your experience, contact us.